At Women Clothing Sales, we are committed to providing you with a seamless shopping experience. Below, you’ll find detailed information about our shipping and returns policies to ensure you have all the information you need.
Shipping Information
We offer two shipping options to cater to your needs:
- Standard Shipping: Delivered via DHL or FedEx, with a shipping fee of $12.95. Orders typically arrive within 10-15 business days after dispatch.
- Free Shipping: Available for orders over $50, delivered via EMS. Orders typically arrive within 15-25 business days after dispatch.
Please note that order processing takes 1-2 business days before your item is shipped.
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward returns and exchanges process.
Eligibility for Returns & Exchanges
To be eligible for a return or exchange, your item must meet the following criteria:
- Unworn, unused, and in the same condition as when you received it.
- In its original packaging with all tags attached.
- Returned within 15 days of receiving your order.
Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable:
- Bralettes
- Brazilian and Cheeky underwear
- DD Cup items
How to Initiate a Return or Exchange
To start the return or exchange process, follow these steps:
- Contact our customer service team at [email protected] to request a Return Authorization (RA) number.
- Once you receive your RA number, securely package your item and include the original invoice or packing slip.
- Ship your return to the following address:
Women Clothing Sales
774 My Drive
SAN DIEGO, US 92101
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
If you are requesting an exchange, we will ship the replacement item once the returned item is received and inspected. Please note that exchanges are subject to availability.
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. For exchanges, we will cover the shipping cost of the replacement item.
Contact Us
If you have any questions about our Shipping & Returns Policy, please contact us at [email protected].
Thank you for shopping with Women Clothing Sales!