At Women Clothing Sales, we strive to ensure that you are completely satisfied with your purchase. However, if you are not entirely happy with your order, we offer a straightforward returns and exchanges process. Please read the following information carefully to understand our policy and procedures.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must be:

  • Unworn, unused, and in the same condition as when you received it.
  • In its original packaging with all tags attached.
  • Returned within 15 days of receiving your order.

Non-Returnable Items

Please note that certain items are non-returnable for hygiene and safety reasons. These include:

  • Bralettes
  • Brazilian and Cheeky underwear
  • DD Cup items

How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

  1. Contact our customer service team at [email protected] to request a Return Authorization (RA) number.
  2. Once you receive your RA number, package your item securely and include the original invoice or packing slip.
  3. Ship your return to the following address:
Women Clothing Sales
774 My Drive
SAN DIEGO, US 92101

Return & Exchange Request Template

Subject: Return/Exchange Request – Order # [Your Order Number]

Email Body:

Dear Women Clothing Sales Team,

I would like to request a return/exchange for my recent purchase. Below are the details:

  • Order Number: [Your Order Number]
  • Item(s) to Return/Exchange: [List the item(s) and reason for return/exchange]
  • Preferred Action: [Refund/Exchange for [specific item/size]]

Please provide me with the Return Authorization (RA) number and further instructions.

Thank you,

[Your Full Name] [Your Contact Information]

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you are requesting an exchange, we will ship the replacement item once the returned item is received and inspected. Please note that exchanges are subject to availability.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. For exchanges, we will cover the shipping cost of the replacement item.

Contact Us

If you have any questions about our Returns & Exchanges Policy, please contact us at [email protected].

Thank you for shopping with Women Clothing Sales!